Our frequently asked questions.

Q: What are your operating hours?

A: Monday to Friday from 8am to 5pm. 

Q: Where can I contact you to place a project order?

A: You can send us an email at orders@misterkeysecurity.com or call us.

Q: What types of products do you offer?

A: We offer a wide range of locksmith tools, keys, locks, key cutting machines, and key programmers.

Q: Are your products suitable for both professionals and DIY enthusiasts?

A: Yes, our products cater to both professional locksmiths and DIY enthusiasts looking for high-quality tools and supplies.

Q: How can I place an order?

A: You can place an order directly through our website by adding items to your cart and proceeding to checkout.

Q: Do you offer bulk purchasing options?

A: Yes, we offer bulk purchasing options with discounts. Contact us for more information on bulk orders.

Q: What payment methods do you accept?

A: We accept all major credit cards, PayPal, and bank transfers.

Q: How long does shipping take?

A: We offer quick shipping, usually within 5 business days. Delivery times vary based on your location.

Q: Do you ship internationally?

A: Yes, we ship our products worldwide. Shipping costs and times vary by destination.

Q: What is your return policy?

A: We offer a 30-day easy return policy. If you’re not satisfied with your purchase, contact us for return instructions.

Q: How can I track my order?

A: Once your order is shipped, you will receive a tracking number via email to monitor its delivery status.

Q: Do you offer warranties on your products?

A: Many of our products come with manufacturer warranties. Check the product details for specific warranty information.